Privacy Policy

At Ameeba, we take your privacy seriously. This Privacy Policy explains how we collect, use, and share your personal information when you use our chat app and all of the products and services offered by Ameeba (the "Services"). By using our Services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.



1. INFORMATION WE COLLECT

We do not collect personally identifiable information (PII) such as your name, email address, phone number, or password when you use our Services. We only collect the minimum amount of information necessary to provide the Services to you, which may include anonymized data associated with your alias, device information (e.g., app version, operating system family), and aggregated usage metrics.

We do not log or store IP addresses. Our servers are configured to discard IP addresses at the edge, and IPs are not retained in logs or associated with aliases. We do not use any personally identifiable data to track or identify users. All user interactions are anonymous through the use of unique aliases.



2. HOW WE USE YOUR INFORMATION

We use the limited information we collect, such as device information and aggregated usage data, to:

  • Provide, maintain, and improve the Services.
  • Analyze metrics related to UI/UX to enhance the user experience.
  • Ensure the Services are secure and functioning properly.

Analytics: We use third-party services such as Google Analytics for Firebase to collect anonymized information about user interactions with the Services. These services may briefly process IP addresses to derive approximate geolocation (e.g., country or city), but IP addresses are not stored, shared with us, or linked to your alias.



3. HOW WE SHARE YOUR INFORMATION

We do not share your personal information with third parties for their own marketing purposes. We may share anonymized or aggregated information with third parties in limited circumstances, such as when we have a good faith belief that it is necessary to:

  • Comply with a legal obligation;
  • Protect the rights, property, or safety of Ameeba, our users, or the public;
  • Detect, prevent, or otherwise address fraud, security, or technical issues.

Since we operate with anonymization technology, we do not share any PII with third parties, and users remain anonymous.



4. SECURITY

We use industry-standard measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

For EU users, we comply with GDPR's data protection principles, ensuring personal data is processed in a secure manner.



5. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services that are not owned or controlled by Ameeba. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policies of any third-party websites or services that you visit.



6. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update and change this Privacy Policy from time to time without notice. Any new features or updates to the Services shall be subject to this Privacy Policy. You are responsible for reviewing this Privacy Policy periodically to stay informed of any updates. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.



7. USER RIGHTS UNDER GDPR

As part of our commitment to GDPR, we inform users that they have the following rights:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your data.
  • Right to Erasure: You can request that we delete your data.
  • Right to Restrict Processing: You can request that we restrict the processing of your data.
  • Right to Object: You can object to the processing of your personal data.
  • Right to Data Portability: You can request a machine-readable copy of your data.

Since we only collect anonymized data, users can request to delete their alias data or interact with us to manage any data associated with their account. For any inquiries regarding GDPR rights, please contact support@ameeba.com.